CUSTOM SATIN SCRUNCHIES

HAIR TOWEL:

Luxe Microfiber/Cotton

Machine wash in cold water, gentle cycle with like colors. Tumble dry low heat or air dry.

No bleach product or fabric softener/dryer sheets may be used since they break down the absorbency of the material.

SCRUNCHIE:

Luxe Microfiber/Cotton

Hand wash or machine wash cold water, gentle cycle with like colors. Use a lingerie bag for scrunchie.

No bleach product or fabric softener may be used since they break down the absorbency of the material.

Flat dry/air dry.

Satin Scrunchie/Bonnet/Satin+ Microfiber Hair towel

Hand wash or delicate cycle wash in lingerie/mesh bag (prevents damage to satin) with like colors and air/flat dry.

LUXE MICROFIBER

Towels/Scrunchies (grey, ivory, black and pink)

FABRIC: 40% viscose bamboo, 40% polyester, 20% cotton, fabric made in France.

COTTON-blue

Towel / Scrunchie

FABRIC: 100% cotton, fabric made in France.

SATIN-scrunchies

100% polyester

MICROFIBRE Serviette et chouchou LUXE (gris, ivoire, noir et rose) TISSU : 40% viscose bambou, 40% polyester, 20% coton, tissu fabriqué en France.

COTON - bleu Serviette et chouchou

TISSU : 100% coton, tissu fabriqué en France.

Chouchou en SATIN-100% polyester

SIZE:

HAIR TOWEL SIZE: W 28 cm x L 76 cm/ W 11 inch x L 30 inch

Micro-Plopping Towel: (coming soon)

T-shirt Plopping Towel: (coming soon)

Towel scrunchie: 15 cm x 15 cm/ 6 inch x 6 inch

Satin scrunchie: 13 cm x 13 cm X 5 inch x 5 inch

Skinny (THIN) scrunchie: (coming soon) 5 cm x 5 cm/ 2 inch x 2 inch

Extra (THICK) scrunchie: 18 cm x 18 cm/ 7 inch x 7 inch

We currently ship within North America.

SHIPPING IN CANADA

Orders shipped to Canadian addresses will be sent via Canada Post. We use LETTER MAIL and doesn't include a tracking#. The products are shrink wrapped in branded bags and sent in a poly mailer. We offer FREE SHIPPING for orders over $50. $5 fee for orders under $50. Orders over $100 are sent in a box with tracking.

Priority/express shipping can be selected during check out for an additional fee. We find that most people receive their order within 5-10 business days with lettermail. However, as mentioned above, sometimes this time frame can vary because of circumstances beyond our control. December is very busy and expect delays with shipping. 

SHIPPING TO USA

Orders shipped to American addresses will be sent via Canada Post/USPS Tracked Packet. We offer FREE SHIPPING for orders over $75 USD. $10 USD fee for orders under $75.

Delivery is within 5-10 business days. We are not responsible for customs fees if any. 

 ORDER PROCESSING

We do our very best to ship orders within 1 business day of purchasing your products. During peak order times like holidays and new product launches, please allow for a little extra processing time. An email will be sent to you once your order has been processed. 

GIFTING

If you require a wrapped gift with a card, please leave a note in the SPECIAL INSTRUCTIONS FOR SELLER in the shopping cart.

Include message for card. The products will be gift wrapped (paper) and include a hand written gift card. 

RETURNS

We are sure you'll love your Arctic Rose products; however, we know that life isn't always perfect! We have a 30-day return policy, which means you have 30 days after receiving your item to request a return/exchange for an in-store credit.

 1. How do I wash my scrunchie? 

We recommend hand washing the satin scrunchie and air/line dry. The towel scrunchies can go into the wash with like colors, gentle cycle, no fabric softener (decreases absorbency) or bleach, place in lingerie bag for best results. Air/line dry. 

2. What size are the scrunchies?

Scrunchie: 15 cm x 15 cm/6"x 6" They are hand made and cut so sometimes there is a slight variation.

3. Do you offer wholesale pricing/wholesale for retail?

Yes we have wholesale program, please fill out the contact form and include store name, website and location. Once approved we will contact you.

https://arcticroseco.com/pages/wholesale

Currenly we are only shipping within North America for wholesale orders. 

5. Do you have a influencer program? 

We work with micro influencers in Canada currently. We trade product for content. If you are a content creator and love Canadian made products then we should work together. Please contact us if you would like to work with Arctic Rose. Include your social handles please. 

https://arcticroseco.com/pages/contact-us

6. Where are the products made? 

All our products are handmade in Quebec, Canada. The fabrics are sourced from France. We support Canadian businesses for tags, printing etc.

7. Donations?

Yes we currently donate to women's shelters and cat rescues. Currently we support a local women's shelter and have exceeded our capacity for the year.

All the material is recycled into cat beds, cat toys and face puffs. (There is fabric waste after cutting, the excess is repurposed as stuffing in cat beds & toys).