1. How do I wash my scrunchie? 

We recommend hand washing the satin scrunchie and air/line dry. The towel scrunchies can go into the wash with like colors, gentle cycle, no fabric softener (decreases absorbency) or bleach, place in lingerie bag for best results. Air/line dry. 

2. What size are the scrunchies?

Scrunchie: 15 cm x 15 cm/6"x 6" They are hand made and cut so sometimes there is a slight variation.

3. Do you offer wholesale pricing/wholesale for retail?

Yes we offer a 5 pack of towels + scrunchies in 5 colors.


This is for personal bulk buying (bridesmaids) or hair salon/boutique/spas for the initial order. We don't wholesale for distribution or sell to other online stores unless it's in a different niche. Contact us for inquires or special volume orders... support@arcticrose.online and provide website/location of spa/boutique/store and item/#'s.

 4. What if I have short hair, will your towels fit me? 

Yes, our towels are the longest in Canada but of course it works with all head widths, hair lengths and thickness. The buttonless design allows for adjusting the towel to fit your head perfectly. If you have short hair, there is more fabric to absorb the water.

5. Do you have a influencer program? 

We work with micro influencers in Canada currently. We trade product for content. If you are a content creator and love Canadian made products then we should work together. Please contact us if you would like to work with Arctic Rose. Include your social handles please. 

Email: support@arcticrose.online

6. Where are the products made? 

All our products are handmade in Quebec, Canada. The fabrics are sourced from France. We support Canadian businesses for tags, printing etc.

7. Donations?

Yes we currently donate to women's shelters and cat rescues. Currently we support a local women's shelter and have exceeded our capacity for the year.

All the material is recycled into cat beds, cat toys and face puffs. (There is fabric waste after cutting, the excess is repurposed as stuffing in cat beds, toys and face puffs).